Privacy Policy

SMALL SNACK TRADING respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our website, place an order, or contact us.

 

📌 1. Who We Are

Business Name: SMALL SNACK TRADING
SSM Reg. No.: 202303275033 (JM0994302-T)
Business Address:
Blok G 2-3, Pangsapuri Putra Raya,
Taman Pinggiran Putra,
43400 Seri Kembangan, Selangor, Malaysia
📧 Email: [email protected]
📞 Phone: 018-7751 180

 

📋 2. What Information We Collect

We may collect and process the following types of personal information:

  • Contact details – name, phone number, email, shipping/billing address

  • Order details – product selections, delivery method, payment status

  • Payment information – securely processed via payment gateways (not stored)

  • Technical info – IP address, browser type, device data (via cookies and analytics tools)

  • Communication records – customer support chats, emails, or calls

 

🎯 3. How We Use Your Information

Your information is used for:

  • Processing orders and payments

  • Delivering products to your address

  • Sending order updates or customer service messages

  • Responding to your inquiries or support requests

  • Improving our website and services

  • Sending promotional content (only with your consent)

 

🤝 4. Who We Share Data With

We only share your data when necessary and with trusted partners:

PartyPurpose
Courier services (e.g., Pos Laju, J&T)   To deliver your order
Payment processors (e.g., ToyyibPay, iPay88, Stripe)   To process secure payments
Email & SMS services   To send updates and receipts
Analytics tools (e.g., Google Analytics)   To improve website experience

We never sell, rent, or trade your personal data to any third party.

 

🔐 5. How We Protect Your Data

  • Our website uses SSL 128-bit encryption to protect your data during checkout.

  • We use secure servers, firewalls, and access controls to prevent unauthorized access.

  • Payment data is handled only by PCI-DSS compliant payment providers.

 

🌐 6. Cookies and Tracking

We use cookies to:

  • Remember your cart and login status

  • Analyze site traffic and performance

  • Improve user experience

You can control or disable cookies through your browser settings.

 

👤 7. Your Rights

Under Malaysia’s Personal Data Protection Act (PDPA), you have the right to:

  • Access or correct your personal data

  • Withdraw consent to marketing at any time

  • Request deletion of your data (where legally permitted)

To exercise these rights, please contact us at [email protected].

 

🌍 8. International Orders

If you’re ordering from outside Malaysia, your data may be transferred internationally. By placing an order, you consent to this transfer.