1. Data We Collect

When you use our website or place an order, we may collect the following personal data:

• Full name

• Email address

• Phone number

• Shipping & billing address

• Payment information (via secure gateway, not stored on our servers)

• Order history and preferences

• IP address and browser/device info (for security and analytics)

2. How Your Data Is Used

We use your information to:

• Process and deliver your orders

• Send order confirmations, tracking info, or updates

• Provide customer service and support

• Improve our website and shopping experience

• Send marketing emails (only with your consent)

3. Who Your Data Is Shared With

We only share your data with trusted third parties to complete transactions or improve service:

• Courier partners (e.g. Pos Laju, J&T, DHL) – for delivery

• Payment gateways (e.g. iPay88, ToyyibPay, Stripe) – for secure payment processing

• Email services – to send order updates

• Analytics services (e.g. Google Analytics) – for website improvement

✅ We do NOT sell or rent your data to third parties.

4. Data Protection

• All payment data is encrypted using SSL 128-bit encryption and processed via secure, PCI-DSS compliant gateways.

• We take all reasonable measures to protect your personal data from unauthorized access or misuse.

5. Your Rights

You have the right to:

• Request access or correction of your personal data

• Withdraw consent for marketing communications

• Request deletion of your data (subject to legal requirements)

6. Merchant Information

• Company Name: SMALL SNACK TRADING

• SSM Registration: 202303275033 (JM0994302-T)

• Country: Malaysia

• Currency Used: MYR (RM – Ringgit Malaysia)

✅ Consent Clause

By using our website and placing an order, you agree to our Terms and Privacy Policy and consent to the collection and use of your personal data as described above.